SupportCandy Knowledgebase Integration


Integrate one of the best tool Knowledgebase with SupportCandy support plugin for WordPress today and open the best knowledge base and other services.

Knowledgebase or documentation is something that every product or service needs to show on its website. Unfortunately, even though you have it on your website using one of the popular knowledgebase plugins, customers are too lazy to read it and create a ticket.

After installing this add-on, agents need to click on the knowledgebase link below the reply form, search for the topic, and either select link or content of the topic to reply.

Available integrations

Below is the list of knowledgebase plugins that can be integrated with this add-on:


V 3.0.4 (07/12/2023)

  • New: WeDocs Knowledgebase integration added

V 3.0.3 (18/05/2023)

  • New: Icon changes

V 3.0.2 (23/11/2022)

  • Fix: License activation error
  • Fix: Basepress premium integration not working

V 3.0.1 (14/10/2022)

  • Fix: Autofocus on search field in popup

V 2.0.5 (04/04/2020)

  • Fix: Performance improvements

V 2.0.4 (08/01/2020)

  • Fix: License issue fixed

V 2.0.3 (21/11/2019)

V 2.0.2 (10/10/2019)

V 2.0.1 (06/06/2019)

  • Add-on name updated in license setting.

V 2.0.0 (04/04/2019)

  • SupportCandy 2.0.0 compatibility

V 1.0.6 (08/01/2019)

  • Tweak: Integration with Knowledge Base for Documents and FAQs plugin
  • Translation for Spanish(Spain), Spanish(Maxico), Spanish(Argentina), Portuguese(Portugal), Brazilien Portuguese, Japanese, French(Frence) added

V 1.0.5 (11/10/2018)

V 1.0.4 (10/10/2018)

V 1.0.3 (01/10/2018)

  • Tweak: Translation for Dutch (Netherlands), Italian (Italy) added
  • Fix: Licence issue fixed

V 1.0.2

  • Tweak: Appearance compatible

V 1.0.1

V 1.0.0

  • Initial Release

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